RTO 46199
CRICOS 04251D
RTO 46199
CRICOS 04251D
How Stamford College collects, holds, uses and discloses your personal information, and how you can access it, correct it or complain.
RTO 46199
CRICOS 04251D
ABN 49 610 560 597
Draft for legal review. This page was prepared as a starting point only. It has not been reviewed by an Australian lawyer, it is not legal advice, and it may not reflect Stamford College’s actual practices. Check every clause, replace each highlighted note, then delete this banner before the site goes live.
Stamford College (RTO 46199, CRICOS 04251D, ABN 49 610 560 597) is referred to in this policy as “Stamford College”, “we”, “us” or “our”. We are committed to protecting the privacy of the people whose information we hold.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) made under that Act.
This policy applies to prospective students, enrolled students, graduates, education agents, and visitors to this website. It explains what we collect, why we collect it, who we give it to, and what you can do if you have a concern.
Last updated: date to be set on publication
The personal information we collect depends on your relationship with us. It may include:
Some information is sensitive information under the Privacy Act, such as health or disability information you give us so that we can arrange reasonable adjustments or learning support. We collect sensitive information only with your consent, or where the Privacy Act otherwise permits it.
Wherever it is reasonable and practicable to do so, we collect personal information directly from you. That includes application and enrolment forms, the enquiry forms on this website, email, telephone, and conversations in person at our campus.
We may also collect information about you from:
We collect, hold and use personal information so that we can:
We may disclose your personal information to:
Some of the service providers we use may store or process information on servers located outside Australia.
Stamford College to confirm which service providers are used and the countries in which information may be stored, and to list them here. If no personal information is disclosed overseas, replace this section with a statement to that effect.
Where we disclose personal information overseas, we take steps that are reasonable in the circumstances to ensure the recipient does not breach the Australian Privacy Principles in relation to that information.
Under the Student Identifiers Act 2014 (Cth), we cannot issue you with a nationally recognised qualification or statement of attainment unless you have a Unique Student Identifier (USI) and have given it to us.
We collect, use and disclose your USI only for the purposes permitted by that Act. You can find out more, and create a USI, at usi.gov.au.
We hold personal information in electronic student management systems and, where relevant, in physical files at our campus. Access is limited to staff who need it to do their job.
We take steps that are reasonable in the circumstances to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Those steps include access controls and passwords, secure premises, and regular backups.
We keep personal information for as long as we need it, and for as long as we are required to keep it under Australian law and our regulatory obligations, including the record keeping and student record obligations that apply to registered training organisations and CRICOS registered providers. After that we destroy it securely or de-identify it.
Stamford College to confirm the specific retention periods it applies to student records, assessment evidence and certification documentation, and to state them here.
If a data breach occurs that is likely to result in serious harm to any individual whose personal information is involved, we will assess it and, where the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act 1988 (Cth) requires it, notify the affected individuals and the Office of the Australian Information Commissioner.
You can ask us for access to the personal information we hold about you, and you can ask us to correct it if you think it is inaccurate, out of date, incomplete, irrelevant or misleading.
Please make your request in writing to info@stamford.edu.au. We may ask you to verify your identity. We will respond within a reasonable period, and we do not charge for making a request. If we refuse a request, we will tell you why in writing and how you can complain.
If you think we have breached the Australian Privacy Principles, please tell us first so that we have the chance to put it right. You can raise a privacy concern through our Complaints and Appeals process, or by emailing info@stamford.edu.au. We will acknowledge your complaint and respond to you.
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Overseas students may also contact the Overseas Students Ombudsman at ombudsman.gov.au. Using our complaints process, or an external body, does not remove your right to take action under Australia’s consumer protection laws.
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We may update this policy from time to time. The current version is always the one published on this page.
For any question about this policy or about how we handle personal information:
Stamford College
5G & 6G / 427 Docklands Drive, Docklands VIC 3008
Phone: +61 3 8637 9955
Email: info@stamford.edu.au
Stamford College may wish to nominate a named Privacy Officer and add their contact details here.
The Stamford College team can help with questions about your enrolment, your records or your privacy.
